Meet Dr. Jaime Rivera
“I’ve always been about helping people. I love how we can change a person’s life. The perception of themselves changes. It’s so rewarding.”
Dr. Rivera earned his Bachelor of Science degree in biology from the University of California, Los Angeles. He then pursued a Doctorate of Dental medicine at Temple University School of Dentistry, from which he graduated magna cum laude, and completed his Orthodontic Residency at the University of Texas Health Science Center, San Antonio.
Dr. Rivera loves being able to help people. He enjoys being in a profession that helps people feel better about themselves and participating in the transformation that occurs as a patient’s smile is made more beautiful. He is a life-long learner and stays well informed about the most up-to-date research and findings in order to provide high-quality care, a wonderful treatment experience, and excellent results for each patient.
Dr. Rivera is a member of many organizations, including:
- Diplomate, American Board of Orthodontics
- College of Diplomates of the American Board of Orthodontics
- American Association of Orthodontists
- American Dental Association
- Southwest Society of Orthodontists
Originally from Colima, Mexico, Dr. Rivera found his way to California when he was just two years old. Growing up in a small one-bedroom home that he shared with his parents and four brothers, life was not always easy but it was always a family oriented and supportive environment. Graduating from UCLA in 1999, Dr. Rivera furthered his education at Temple University School of Dentistry in Philadelphia. It was during his second year of dental school that he decided to enlist in the Army. Later stationed at Fort Bliss, he was then sent to Iraq for a year, providing dental care for all military branches and even detainees at Camp Bucca, Al Basra, Iraq.
After finishing his three years of active duty in the military, Dr. Rivera went to San Antonio to complete his orthodontic residency from 2010-2013. At this point, with two kids and wife, the family decided to permanently relocate to El Paso. “El Paso is a better place to raise a family. The people here are so nice.” An easy-going and genuine person himself, he’s proud to call El Paso his home and raise his children here.
Rivera Orthodontics offers teeth alignment through the use of traditional braces to clear aligners for patients of all ages. Dr. Rivera, also a Dentofacial Orthopedics Specialist, is a Board-Certified Orthodontist – only four orthodontists are Board Certified in El Paso according to aooinfo.org. “I’m an over-achiever. It was my personal goal to be that much more qualified.” Dr. Rivera also stated, “I’ve always been about helping people. I love how we can change a person’s life. The perception of themselves changes. It’s so rewarding.”
Since November 2013, Dr. Rivera has held his practice, Rivera Orthodontics. Since opening, the number of patients has doubled – and it continues to grow as word spreads about the professionalism and genuine care that Dr. Rivera provides.
Accepting as many insurance companies as possible, seek out Dr. Rivera for any of your orthodontic needs. Not only is he extremely qualified, he also truly cares and loves what he does.
Meet Dr. Carson Phillips
My name is Carson Phillips and I grew up in Odessa, Texas. After high school, I attended Texas Tech University and graduated with a bachelor’s degree in Business Management with minors in Biology and Chemistry. I earned my dental education at the University of Texas Health Science Center at San Antonio and was fortunate to continue my education in orthodontics at the same university. I completed residency in May, 2017 with an Orthodontic certificate and a Master’s of Science from the Graduate School of Biomedical Sciences. I look forward to the opportunity to create beautiful smiles and develop individual relationships over the course of treatment at Rivera Orthodontics. When I am not in the clinic, I enjoy spending time outdoors with my fiancé, Leslie, whether it be hiking, kayaking, snow skiing or time at the lake.
Brigett – Orthodontic Assistant
I love being part of creating beautiful smiles. Helping people who’ve become my friends obtain their perfect smile is incredibly rewarding. Watching a person blossom as they see their new smile appear, and celebrating at the end, makes me love my work. I provide chairside assistance to Dr. Rivera as he cares for patients. I also take X-rays and impressions and change out wires. I’m always laughing with our patients: they have the greatest stories!In my spare time, my priority is being with my children. I also enjoy drawing and painting.
Skylar – Orthodontic Assistant
I graduated from Vista College and now work chairside, assisting Dr. Jaime Rivera. I also do initial bonding and take X-rays and impressions. I love what I do—I have always wanted to help people, so I knew this was the job for me. Helping people gain confidence by giving them that perfect smile is why I love my job! I spend my spare time with friends, watching movies, playing basketball, having family game nights, and baking.
Mae – Receptionist
I love meeting new people every day. In my 5 years of dental experience it’s fun to watch a patient as they move through treatment. Many go from being shy and ashamed of their teeth to outgoing and always smiling. In addition to greeting patients and parents, I also answer the phones, book appointments, post payments, and verify insurance coverage.Outside work, I like to spend time with my husband and two young children. I enjoy working out, baking, dancing and listening to boot scooting country music. Yeehaw!!!!
Lily – Office Manager
As an office manager at Rivera Orthodontics, I’m responsible for directing and coordinating office services and related activities on a daily basis. Over 15 years of working with people of difference cultures and backgrounds has developed my people skills. I find that in helping others, I am able to learn a lot about myself, and seeing a smile on somebody else’s face is enough to change a bad day to a great week. I have 13 years of experience in working with insurance, and it has been a challenge, but overall I enjoy working with insurance plans. New patients are always welcome, and I would love to develop a family relationship with all of our patients. I love spending time with my family when I’m away from work.
Patricia – Treatment Coordinator
I love watching patients grow. It’s amazing how much each person changes, along with their smile. Interacting with children and adults, and establishing lifelong friendships with them, makes me look forward to coming to work. I welcome new patients and their families to our office. I help them through their consultation, explain Dr. Rivera’s treatment plan, and answer their questions. I also help them establish a payment process and maximize their insurance, too.I have two daughters, as well as a Greyhound, Cookie. I enjoy spending my leisure time with family and friends. I also like reading, horseback riding, and exercising. My favorite hobby: cooking!
Toni – Receptionist
I have worked in Orthodontics for 36 years. Although I started as an orthodontic assistant, I have worked in the office area for all but a couple of years. In the past, I have also helped with registration for the TDA/EPDDS sponsored Assistants Certification Courses and mailings for the El Paso Dental Conference. I am now working part-time doing front desk duties, verifying insurances, and filling Medicaid pre-authorizations. Outside of work I read constantly, enjoy going out to eat with friends, and am an avid fan of TCU college baseball (grandchild #1), Nolan Catholic High School football and baseball (grandchild #2), and Saint Maria Goretti Catholic School sports and Juice Baskeetball (twin granddaughters #3 and #4).
Rosie – Human Resources/Insurance Coordinator
My name is Rosie and I have over 17 years’ experience in the dental field. Although I like working in every area of the office, what I enjoy the most is battling insurance benefits to help patients pay less out of pocket. I’m blessed to be part of Rivera Orthodontics and Assosciates where we strive to make sure every patient gets the highest standard of care. I couldn’t be more proud to be a part of this amazing team. On my downtime, I enjoy watching boxing, UFC and football. Cowboy fan!
Christina – Receptionist
As a receptionist my responsibility is greeting people as they walk in, scheduling appointments, take payments, and verify insurances. I have 7 years of dental experience, and now attending UTEP to pursue my career in the dental field to become a dentist. I love watching patients gain confidence during the process of perfecting their smile. In my spare time I like to go to the gym, hang out with friends, and of course watch Sunday night football. GO COWBOYS!
Guillermo – Orthodontic Assistant
I have been working in the dental field for 23 years now and have been an Orthodontic Assistant for 6 years. Dr. Rivera is great to work with, as are all my coworkers here at Rivera Orthodontics. Being surrounded by so many unique and kind personalities is one of the many reasons I enjoy working here. I dedicate myself to learning something new every single day. When I’m not at work, the time spent in the presence of my loving family and friends is of the upmost importance to me.
Ivonne – Orthodontic Assistant
I’ve been working in the dental field for 7 years now and I can truly say I love what I do. Being able to see patients grow, but most of all, seeing them leave with a smile puts one on for me as well. Dr. Rivera is a great Doctor with a kind heart. To be part of his orthodontics team and create friendships with my coworkers is something to look forward to when coming to work. On my free time from work I like to spend time with my family and enjoy out door activities.